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Covid-19

The current Covid-19 situation is throwing up all sorts of questions. High on the list of these issues is meeting lease payments along with the collection and delivery of vehicles. In these difficult times it’s a struggle to keep businesses running smoothly but it’s important not to forget about your company vehicles. Please see below some advice and help:

What if I am unable to make my lease payments?

If you have any concerns regarding continuing your payments, speak to your finance provider directly. They will be able to discuss your individual situation and requirements with you. Some finance providers are taking an extended amount of time to answer their phones and respond to emails. Finance companies are regularly updating their websites with the latest Covid-19 support, information and contact details. For more information visit your finance provider’s COVID-19 website by clicking on the below links:

If your finance company is not listed above then please email us and we can reply with the information accordingly.

My leased vehicle is due a service?

Many garages are only undertaking critical repairs and maybe only for key workers. If you are a key worker and your car requires servicing or critical repairs, please inform your finance provider and ask for assistance. All garages will need to adhere to social distancing and increased hygiene measures when the car is dropped at the garage and when it is collected. It is unlikely you will be able to wait in the garage for any repairs to be completed. If your car is due for a service, we suggest you check with your finance provider and manufacturer to see if they require the service to be done or if they are happy to wait.

My leased vehicle is due a MOT?

MOTs are being extended for 6 months but check the GOV.UK website for more information. Many garages are only undertaking critical repairs and maybe only for key workers. If you are a key worker and your car requires a MOT, please inform your finance provider and ask for assistance. All garages also need to adhere to social distancing and increased hygiene measures when the car is dropped at the garage and when it is collected. It is unlikely you will be able to wait in the garage for any repairs to be completed. If your car is due for a MOT, we suggest you check with your finance provider and manufacturer if they require the MOT to be done or if they are happy to wait

I have a new vehicle on order, when will I get it?

Following the Prime Minister’s announcement on Monday 23rd March 2020 to announce restrictions to non-essential retail in order to reduce the spread of Covid-19, We anticipate that, in the majority of cases, cars booked or expected for delivery from Tuesday 24th March 2020 onwards will not be delivered. When the situation is clearer or changes, we will provide further updates and arrange deliveries as quickly as possible.

My current vehicle is due for collection, when will it get collected?

Following the Prime Minister’s announcement on Monday 23rd March 2020 to announce restrictions to non-essential retail in order to reduce the spread of Covid-19, We anticipate that, in the majority of cases, cars booked or expected for collection from Tuesday 24th March 2020 onwards will not be collected. When the situation is clearer or changes, we will provide further updates and arrange collections as quickly as possible. We recommend maintaining adequate insurance cover for your vehicle until normal collections can be resumed.

My current contract vehicle is due to end, can I stay in my vehicle longer?

Following the Prime Minister’s announcement on Monday 23rd March 2020 to announce restrictions to non-essential retail in order to reduce the spread of Covid-19, When the situation is clearer or changes, we will provide further updates. You will need to speak to your finance provider (links above) to see if you can continue to use the vehicle but you will still need to maintain adequate insurance cover for the vehicle. The finance provider will discuss your options available to you.

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Contact us

Email : sales@butlersvehiclesolutionsltd.co.uk

Telephone : 01782 536 007

Company Address :
Butlers Vehicle Solutions Ltd
3 Chillington Way
Norton Heights
Stoke on Trent
ST6 8GJ

Butlers Vehicle Solutions Ltd are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Registered No : 690569

Registered in England & Wales with company number : 6157611 | Data Protection No : Z9983101 | VAT No : 906649405 | BVRLA No : 2174

Registered Office : 3 Chillington Way, Norton Heights, Stoke on Trent ST6 8GJ

Disclaimer: All vehicle images and descriptions are for illustration and reference purposes only, all vehicle leases are subject to credit approval and subject to change at any time. E&OE.

Copyright © 2020 Butlers Vehicle Solutions Ltd, All rights reserved.

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